We’re Worcester Airport Limousine………

    ….And we service Logan Airport. You would be surprised how many calls we get a day from people saying “…Wow, you guys service Logan Airport?!” Perhaps it’s in the name. You see Worcester Airport Limousine started back in 1978. We were based in Worcester at the time, and being the first company at that time to offer ground transportation from the Worcester area to Logan Airport in Boston, it is easy to see how people think we just serve Worcester Regional Airport.

     But we serve all the airports in the region. And our Private VIP Van,Sedan, or Mini-Coach service can take you virtually anywhere.

      We are Worcester Airport Limousine…..and yes, we do go to Logan Airport.

Customer Service at a Different Level

Good Morning! Customer service can have many different meanings to many different people. Worcester Airport Limousine believes in the highest level of customer service. What you’re about to read takes it to a whole new level.

For a chauffeur, customer service should mean arriving 10 minutes early for your pickup, helping the passenger with their luggage, being cordial, driving safely, etc…  You get the idea. For one chauffeur, providing excellent customer service went a little bit further.

This driver arrived for his appointed pickup early one morning to find the passenger completely flustered. It appeared the passenger had overslept and was no where near ready. Normally, this is something we encounter from time to time and generally, no problem. The driver calmly talked with passenger and found out quickly the situation was anormal. The passenger had not even packed yet! For our driver, this was no problem. He immediately stepped into action and started to help this passenger pack their luggage, making sure nothing was left behind. A few extra minutes taken to make sure this passenger had everything they needed made for one extremely happy traveller.

Worcester Airport Limousine. Where our drivers go the extra step, including luggage packing, to make your trip safe and enjoyable.